Refund Policy

What this covers

Fees paid to TechnoBerg for education programmes, laboratory packages and corporate training. Commercial technology projects are governed by the payment and termination terms of their own written agreement, not by this page.

The policy

• If you cancel at least seven calendar days before the start date, the fee is refunded less any non-refundable registration, payment-gateway or administrative charge that was clearly disclosed when you paid.
• If you cancel less than seven days before the start date, you may be offered a transfer to another batch or an account credit, subject to management approval.
• Once a programme has started, fees are normally non-refundable, except where the law requires a refund or a documented exceptional case is approved.
• You may postpone once, to the next available batch, if you ask in writing before the programme starts.
• Before the first session, your seat may be transferred to another eligible person, subject to written approval and verification of their documents.

To confirmThe method of repayment and the number of working days it takes.

How to request a refund

Write to us with the learner’s name, the programme, the batch and the payment reference. We acknowledge the request, confirm what applies, and tell you the outcome in writing.

Send refund requests to technobergksa@gmail.com.

If a programme does not run

If TechnoBerg cancels a programme, you choose between a full refund and a transfer to another available batch.